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About Us:

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings:

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

3a:T2242,

Job Title: IT Support and IT Systems Administrator

Location: Fully Remote, Philippines

Rate: $6 per hour based on skills and relevant experience

Schedule: U.S. Eastern Time business hours

Job Type: Contractual or Part-Time

Job Description:

We are seeking a proactive and technically skilled IT Support and IT Systems Administrator to provide technical support and manage IT-related systems. This role focuses on troubleshooting software, phone systems, VoIP, and cybersecurity-related issues. The ideal candidate has strong problem-solving skills, can work with international teams, and is eager to learn and adapt to new systems.

Requirements:

Strong troubleshooting experience, particularly with software, phone systems, and cybersecurity-related issues.
Experience working with VoIP or phone systems. RingCentral experience is not required.
Experience working with international teams.
Strong problem-solving skills, with a track record of finding resolutions and improving processes.
Ability to learn quickly and navigate the practice's systems.
Eagerness to learn new things and thrive in a fast-paced environment.
Strong English communication skills, with the ability to converse and respond fluently in English.
Availability to work night shift hours aligned with CST.

Preferences:

Zoho experience, including platform management, is ideal but not required.
Familiarity with AI tools such as Claude and ChatGPT is preferred.
A combined cybersecurity and IT background is preferred but not required.

Responsibilities:

Provide IT support and IT systems administration.
Troubleshoot software-related issues and provide timely resolutions.
Support and troubleshoot phone systems and VoIP platforms.
Address cybersecurity-related issues and assist with maintaining secure IT systems.
Identify technical problems, investigate their causes, and implement appropriate solutions.
Find opportunities to improve existing IT processes and workflows.
Navigate and learn the practice's systems to provide effective technical support.
Collaborate and communicate with international teams regarding IT concerns and system improvements.

Successful candidates for this role are expected to possess the following attributes:

Must have excellent English communication skills.
Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
Great logical and verbal reasoning skills.
Exceptionally detail-oriented.
Exceptional problem-solving and information-processing skills.
Ability to think outside the box.
A great work ethic and interest in learning new concepts and growing with the job.
Ability to work both independently and as part of a team.
Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
Must be comfortable with using a time-tracking software for payroll purposes.
Must be willing to undergo a background verification check during the final stages of the hiring process.

Successful candidates for this role will be rewarded with the following benefits:

A total of five paid vacation days per year (additional days can be taken unpaid).
A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
A paid 15-minute break for every 4 hours of work
Healthcare benefits after 2 months of full-time work.

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* Vacation days increase by 1 vacation day per year. I.e. after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc.

Our main focus is to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities.

We are looking forward to making you a part of our team!

Thank you for your time and interest.

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Job Title: IT Support and IT Systems Administrator

Location: Fully Remote, Philippines

Rate: $6 per hour based on skills and relevant experience

Schedule: U.S. Eastern Time business hours

Job Type: Contractual or Part-Time

Job Description:

Requirements:

Strong troubleshooting experience, particularly with software, phone systems, and cybersecurity-related issues.
Experience working with VoIP or phone systems. RingCentral experience is not required.
Experience working with international teams.
Strong problem-solving skills, with a track record of finding resolutions and improving processes.
Ability to learn quickly and navigate the practice's systems.
Eagerness to learn new things and thrive in a fast-paced environment.
Strong English communication skills, with the ability to converse and respond fluently in English.
Availability to work night shift hours aligned with CST.

Preferences:

Zoho experience, including platform management, is ideal but not required.
Familiarity with AI tools such as Claude and ChatGPT is preferred.
A combined cybersecurity and IT background is preferred but not required.

Responsibilities:

Provide IT support and IT systems administration.
Troubleshoot software-related issues and provide timely resolutions.
Support and troubleshoot phone systems and VoIP platforms.
Address cybersecurity-related issues and assist with maintaining secure IT systems.
Identify technical problems, investigate their causes, and implement appropriate solutions.
Find opportunities to improve existing IT processes and workflows.
Navigate and learn the practice's systems to provide effective technical support.
Collaborate and communicate with international teams regarding IT concerns and system improvements.

Successful candidates for this role are expected to possess the following attributes:

Must have excellent English communication skills.
Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
Great logical and verbal reasoning skills.
Exceptionally detail-oriented.
Exceptional problem-solving and information-processing skills.
Ability to think outside the box.
A great work ethic and interest in learning new concepts and growing with the job.
Ability to work both independently and as part of a team.
Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
Must be comfortable with using a time-tracking software for payroll purposes.
Must be willing to undergo a background verification check during the final stages of the hiring process.

Successful candidates for this role will be rewarded with the following benefits:

A total of five paid vacation days per year (additional days can be taken unpaid).
A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
A paid 15-minute break for every 4 hours of work
Healthcare benefits after 2 months of full-time work.

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Job Title: IT Support and IT Systems Administrator

Location: Fully Remote, Philippines

Rate: $6 per hour based on skills and relevant experience

Schedule: U.S. Eastern Time business hours

Job Type: Contractual or Part-Time

Job Description:

Requirements:

Strong troubleshooting experience, particularly with software, phone systems, and cybersecurity-related issues.
Experience working with VoIP or phone systems. RingCentral experience is not required.
Experience working with international teams.
Strong problem-solving skills, with a track record of finding resolutions and improving processes.
Ability to learn quickly and navigate the practice's systems.
Eagerness to learn new things and thrive in a fast-paced environment.
Strong English communication skills, with the ability to converse and respond fluently in English.
Availability to work night shift hours aligned with CST.

Preferences:

Zoho experience, including platform management, is ideal but not required.
Familiarity with AI tools such as Claude and ChatGPT is preferred.
A combined cybersecurity and IT background is preferred but not required.

Responsibilities:

Provide IT support and IT systems administration.
Troubleshoot software-related issues and provide timely resolutions.
Support and troubleshoot phone systems and VoIP platforms.
Address cybersecurity-related issues and assist with maintaining secure IT systems.
Identify technical problems, investigate their causes, and implement appropriate solutions.
Find opportunities to improve existing IT processes and workflows.
Navigate and learn the practice's systems to provide effective technical support.
Collaborate and communicate with international teams regarding IT concerns and system improvements.

Successful candidates for this role are expected to possess the following attributes:

Must have excellent English communication skills.
Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
Great logical and verbal reasoning skills.
Exceptionally detail-oriented.
Exceptional problem-solving and information-processing skills.
Ability to think outside the box.
A great work ethic and interest in learning new concepts and growing with the job.
Ability to work both independently and as part of a team.
Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
Must be comfortable with using a time-tracking software for payroll purposes.
Must be willing to undergo a background verification check during the final stages of the hiring process.

Successful candidates for this role will be rewarded with the following benefits:

A total of five paid vacation days per year (additional days can be taken unpaid).
A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
A paid 15-minute break for every 4 hours of work
Healthcare benefits after 2 months of full-time work.

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