Job Title: E-Commerce Virtual Assistant

Location: Fully Remote, Philippines

Rate: $3 - $5 per hour based on experience

Schedule: Monday to Friday, Eastern Standard Time

Job Type: Full-Time

About Us:

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings:

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

Job Description:

As an E-Commerce Virtual Assistant, you will be responsible for creating and managing listings and handling customer support.

Requirements:

1+ years of relevant experience as an E-Commerce Virtual Assistant or similar role.
Proven Commercehub / Rithum experience
Willingness to learn new administrative skills and pivot between customer support and back-office tasks as needed.
Familiar with e-commerce trends and marketplace policies.
Knowledgeable of inventory management on online platforms.

Key Responsibilities:

Provide high-quality assistance via voice, chat, and email to resolve customer inquiries and issues.
Optimize product titles, descriptions, and images for maximum visibility.
Expand product presence on other relevant e-commerce platforms.
Ensure consistency in branding and messaging across all listings.
Monitor and update inventory levels on e-commerce platforms.
Coordinate with the team to ensure product availability.

Successful candidates for this role are expected to possess the following attributes:

Must have excellent English communication skills.
Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
Great logical and verbal reasoning skills.
Exceptionally detail-oriented.
Exceptional problem-solving and information-processing skills.
Ability to think outside the box.
A great work ethic and interest in learning new concepts and growing with the job.
Ability to work both independently and as part of a team.
Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
Must be comfortable with using a time-tracking software for payroll purposes.
Must be willing to undergo a background verification check during the final stages of the hiring process.

Successful candidates for this role will be rewarded with the following benefits:

A total of five paid vacation days per year (additional days can be taken unpaid).
A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
A paid 15-minute break for every 4 hours of work.
Healthcare benefits after 2 months of full-time work.